Toyota of Bowling Green has moved across Scottsville Road to a new location that is larger and is more easily accessible to customers with entrances off Scottsville Road and Lovers Lane.

The sparkling new facility that opened Monday offers the veteran staff of 60 employees a work environment filled with higher ceilings, lots of glass and open space plus more state-of-the-art equipment, owner-president Dave Stumbo said during a tour Thursday.

There’s a new computer system and new diagnostic tools in the huge shop to help workers figure out what’s wrong with vehicles that have been brought in for service.

The bigger look matches performance at Toyota of Bowling Green.

“We’ve had a record year and expect things to get better,” Stumbo said. “We’ve had record years three years in a row. We’ve set records the past 40 years.”

Stumbo said the new 6.3-acre location allows him to expand his pre-owned vehicle lot from the 80 to 90 vehicles available now to between 125 and 150, and Toyota has increased his new vehicle allocation by an additional 1,000 vehicles.

“We are in very good standing with Toyota,” he said.

Toyota of Bowling Green offers 19 Toyota vehicles and has been awarded the company’s President’s Award 15 of the past 16 years.

Daily News readers recently selected Toyota of Bowling Green as the best new car dealer in town and the best service provider.

“We take care of our customers. We provide them what they need,” Stumbo said.

Many of Stumbo’s employees have been with the company for 20 years and a host of others a decade. Stumbo said he believes in customer service as the key to his operation and the new building will offer customers, among other new wrinkles, a reduction in time for an oil change from over an hour to just 15 minutes. The Express Maintenance Center has a basement that allows employees to work under and at the side of the vehicles.

Stumbo has brought an existing quick lube operation under his service umbrella at the new location and is expanding the facility so that eight vehicles can receive a quick oil change at one time.

“It’s the best corner in Bowling Green. It’s the busiest corner in Bowling Green. It’s a dream location,” he said.

The idea of moving across the street first occurred to Stumbo about three years ago.

The logistics were daunting: acquiring five different land parcels plus meeting a host of regulations from local, state and federal authorities because the new building sits in the flight path of the Bowling Green-Warren County Regional Airport. All the hurdles were completed and ground was broken this summer.

“We realized that we needed more space. Our No. 1 choice was over there,” he said.

The 2398 Scottsville Road building is 40,000 square feet compared to the previous 15,000-square-foot facility at 1860 Campbell Lane.

Stumbo took over the dealership in 1996 and the business has a 40-year history in Bowling Green. As the years ensued, the space need continued to evidence itself in the showroom, the offices, the repair spaces and even in the parking lot.

“We were running out of room in every facet” of the business, the owner said. “The employees are ready for this new facility.”

Customers will find an upgraded lounge area more like a cafe than the previous one while they await vehicle repairs.

When they use the restrooms, customers will find sinks without basins. Stumbo said he asked the designers to provide him a unique sinks set-up. The taps in the back direct the water to channels and the water doesn’t lap up because the sink top is tilted to draw water to the rear panels.

Toyota of Bowling Green is one of the about 1,300 Toyota dealers in America and the local dealership places in the top 5 percent as to customer satisfaction, the owner said.

The multi-million dollar facility was built by Scott, Murphy and Daniel of Bowling Green.

“They have done a phenomenal job,” Stumbo said.

— Follow business reporter Charles A. Mason on Twitter @BGDNbusiness or visit bgdailynews.com.